Welcome to Velanzo. These Terms of Service (“Terms”) govern your use of our website, products, and services available through Velanzo. By accessing or purchasing from our store, you agree to be bound by these Terms.

Velanzo provides an online shopping platform where customers can purchase men’s apparel and related items. Please read these Terms carefully before using our website or placing an order. If you do not agree with any part of these Terms, you should not access or use our site.

Use of the Website

By using our website, you confirm that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian. You agree to use this site for lawful purposes only and in a manner that does not violate any applicable laws or regulations.

You must not use this website to engage in fraudulent activity, send spam or harmful content, or attempt to gain unauthorized access to any portion of our system or user data.

Velanzo reserves the right to refuse service, terminate accounts, or cancel orders at its discretion if fraudulent or abusive activity is suspected.

Account and Order Information

Our store does not require customer account registration. All purchases can be completed as a guest checkout. When placing an order, you agree to provide accurate, complete, and up-to-date information, including your billing, shipping, and contact details.

Providing false or misleading information may result in order cancellation or delay.

Product Information and Availability

Velanzo aims to display accurate and updated product information, including images, descriptions, prices, and availability. However, slight variations may occur due to photography, screen resolution, or manufacturing changes.

We reserve the right to modify, update, or discontinue any product at any time without prior notice. If a product becomes unavailable after purchase, we will contact you to offer a replacement or a refund.

Pricing and Payments

All prices listed on our website are in U.S. dollars (USD). Shipping charges of $20 are applied to every order at checkout.

We accept major payment methods through secure gateways. By submitting payment, you confirm that you are authorized to use the selected payment method.

Velanzo reserves the right to cancel any order if payment authorization fails or fraudulent activity is suspected.

Shipping and Delivery

Our handling time is 1 to 3 business days, and transit time is 2 to 5 business days depending on your location. This makes the total delivery time approximately 3 to 8 days.

Velanzo ships orders using reliable courier partners. Once your order has been shipped, you will receive tracking details via email. Delivery times are estimated and not guaranteed, as external factors such as weather or carrier delays may affect delivery.

Returns and Refunds

Our Return and Refund Policies are available on separate pages and form part of these Terms. Please review them carefully before placing your order.

Customers are responsible for return shipping costs and labels. Refunds are issued only after approved returns meet the eligibility criteria defined in our Refund Policy.

Order Cancellations

Orders may be cancelled only if they have not yet entered the processing or shipping phase. Once the order has been dispatched, cancellation is no longer possible. You may request a return after receiving your order.

Intellectual Property

All website content, including images, logos, text, graphics, and product listings, are the property of Velanzo and are protected by applicable copyright and trademark laws. You may not copy, reproduce, or use any content from this website without written permission.

Limitation of Liability

Velanzo shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services. This includes but is not limited to loss of data, profits, or business interruption.

Our total liability for any claim arising from your purchase or use of our site shall not exceed the amount paid for the specific order in question.

Third-Party Links

Our website may contain links to external websites or services operated by third parties. Velanzo is not responsible for the content, privacy practices, or policies of these third-party sites. Accessing them is at your own risk.

Privacy and Data Protection

Your personal information is collected, stored, and used in accordance with our Privacy Policy, which explains how data is handled. By using our site, you consent to this data usage.

Policy Updates and Changes

Velanzo reserves the right to update or modify these Terms of Service at any time without prior notice. Updates will take effect immediately upon posting on this page. Continued use of our website after changes implies acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed under the laws of the United States. Any disputes shall be resolved in the courts located within the State of Texas, USA.

Contact Information

If you have any questions or concerns about these Terms, you may contact us by email or phone during business hours. Our support team is always available to assist with any inquiries related to your order or account.

Business Details

Business Name: Velanzo
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (903) 509 5534
Business Email: info@velanzo.store
Business Address: 2633 Over St, Abilene, TX 79605, USA