Velanzo welcomes all customer inquiries related to orders, returns, refunds, or general information. We believe in maintaining clear and open communication, so every customer knows exactly how to reach us when assistance is needed.

Our support team is available during business hours to provide accurate guidance and respond to your questions as quickly as possible. Please review the details below before reaching out so that your concern is directed to the correct department.

Customer Support Assistance

If you have questions about an existing order, please include your order number and the email address used at checkout in your message. This helps us locate your order faster and provide the correct response.

Business Details

Business Name: Velanzo
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (903) 509 5534
Business Email: info@velanzo.store
Business Address: 2633 Over St, Abilene, TX 79605, USA